Co Op Member Center And Cu Direct Partner To Streamline Loan Origination For Credit Unions

CO-OP Member Center and CU Direct Partner to Streamline Loan Origination for Credit Unions


"This partnership between CU Direct Corporation and CO-OP - two credit union organizations dedicated to the movement - combines a lending solutions leader with a 24/7 lending call center leader," said Stan Hollen, President/CEO, CO-OP Financial Services, the parent company of CO-OP Member Center. "This agreement is the foundation for an on-going business relationship that will support greater loan growth and income for CO-OP Member Center clients."

"By partnering with CU Direct Corporation as its loan origination system provider, CO-OP Member Center will be employing a state-of-the-art lending solution to efficiently manage the loan process and provide their clients with flexible and detailed decision-making intelligence," said Tony Boutelle, President/CEO, CU Direct Corporation, based in Ontario, California. "We are looking forward to working closely with CO-OP, the nation's largest credit union service organization, in providing our next generation lending platform and front-line lending support to the industry."

CU Direct Corporation's advanced LOS product offering will provide CO-OP Member Center and their clients with a single, distinct lending platform designed to fully support loan application processing activity across all lending channels. The LOS is scheduled to be on-line with CO-OP Member Center by early 2011.

The new LOS incorporates CU Direct Corporation's CUDL Decision Manager decision engine, as well as a powerful new customizable workflow engine, enabling CO-OP Member Center to work with its clients to structure a work flow that includes commonly adopted underwriting rules and customized rules to meet the credit unions' unique lending criteria.

In addition to lending services, CO-OP Member Center offers a wide range of member services, including handling account inquiries, routine transactions and other member interactions. The telephone and Internet call center services nearly 300 credit unions, including 40 clients with assets over $1 billion. Based in Fort Worth, Texas, CO-OP Member Center is a wholly-owned subsidiary of CO-OP Financial Services. For more details, e-mail or call 1-800-782-9042, ext. 7140.

About CU Direct Corporation

Established in 1994, CU Direct Corporation is the credit union industry's foremost provider of leading lending solutions. Parent company to the CUDL, Lending Insights, Lending 360 and Vero brands, CU Direct Corporation offers a diverse, extensive library of products and services designed to help credit unions advance their lending programs and achieve overall portfolio success. For more information about CU Direct Corporation's brands and full range of best-in-class lending products and services visit, and

About CO-OP Financial Services

Based in Rancho Cucamonga, Calif., CO-OP Financial Services is the industry leader in access and convenience products for credit unions. Nearing 30 years of credit union service, CO-OP connects credit union members to their accounts through network services, payment processing, e-commerce, CO-OP Shared Branching and call center services. With a total of 3,000 credit union members, 30 million cardholders, 28,000 surcharge-free ATMs, 4,000 shared branch locations and 160 million-plus monthly transactions, CO-OP Financial Services is the nation's largest credit union service organization, offering the tools, counsel and leadership to help credit unions prosper. To learn more, visit Follow CO-OP on Twitter at: and keep up with industry issues via the CO-OP Insight Vault blog at: