Innovation makes it possible for your ATMs to do more than ever: engage members, streamline your operations and expand your self-service capabilities.
ATM Processing with CO-OP operates from a single secure platform, using dual-site processing for outstanding reliability and unprecedented uptime. Using CO-OP Connect, clients have access to the lowest cost telecommunications infrastructure and a wide range of product innovations to help maximize the efficiency and impact of their ATMs.
CO-OP ATM Terminal Driving combines many of the best CO-OP ATM innovations, security products, terminal management tools and transformative self-service technology.Our ATM Terminal Driving provides solutions to one of your most important touchpoints with your members. With over 30 years of experience in EFT and payments processing, we work to position your credit union as a leader in the latest technologies.
Together with ATM Processing, CO-OP ATM Terminal Driving and ATM processing brings unmatched power and efficiency to your ATM fleet:
CO-OP ATM Terminal Driving brings unmatched power and efficiency.
• Reduced costs and greater revenue through acquirer interchange and enhanced self-service capabilities
• Seamless access through virtually every major national and regional network
• Choice of solutions includes in-house or outsourcing from your preferred vendors
• Marketing messages and cross-sell opportunities, remotely tailored to your members
• Multi-vendor hardware and software support and management
• Financial and non-financial transactions for EFT and account-based transactions
• Single point of access for reporting, settlement and adjustments
• Dual node processing.
MANAGE YOUR ATM SCREENS AND OPERATIONS REMOTELY USING A SIMPLE WEB-BASED APPLICATION
NCR INTERACTIVE TELLER WILL HANDLE COMPLEX TRANSACTIONS, ENGAGE MEMBERS, FOR A MORE CONVENIENT AND PERSONALIZED ATM EXPERIENCE.
DEPOSIT CHECKS AT YOUR ATMS MORE CONVENIENTLY, WITH CONFIDENCE-INSPIRING SECURE ELECTRONIC CAPTURE TECHNOLOGY.
Cardless Cash Access
A faster, more convenient and secure ATM experience.
It’s the union of mobile and ATM technology: CO-OP’s Cardless Cash Access allows members to pre-stage cash withdrawals from their credit union’s mobile banking app and then quickly complete the transaction at any enabled CO-OP ATM using their mobile device.
Once a cash withdrawal is initiated in the mobile banking app, a QR code is generated which stores the transaction details and authentication. At the ATM, the member simply selects the Cardless Cash Access option on the screen, scans the QR code, and receives the cash. No card or PIN needed!
By adding Cardless Cash Access to your ATM fleet and mobile banking app, your credit union can expect:
- Increased ATM traffic—especially by mobile-savvy millennial members
- Improved member experience—easy, convenient and secure
- Reduced fraud activity—no card means no card skimming!
Bridge the gap between mobile and ATM user technology and enhance the member experience with CO-OP’s Cardless Cash Access.
Visit our ATM Member Experience page for more information.
Give your members the flexibility to make deposits anywhere, anytime and from any platform. With CO-OP’s suite of check imaging solutions, the convenience your members expect is at their fingertips. You’ll improve overall efficiency, while enhancing member satisfaction.
With our check imaging services, you provide your members with a seamless, simple process established to create a positive customer experience. Check imaging is an advanced, self-service platform allowing members to deposit their checks at an ATM without the hassle of envelopes or deposit slips. Members will have access to make deposits 24/7 and avoid the inconvenience of waiting in teller lines.
To improve credit union ROI, it is essential to increase efficiency and reduce operating expenses. CO-OP’s check imaging processes will help you minimize check processing costs up to 50% and reduce teller time. The platform also provides risk-mitigation technology aimed to keep your credit union free from fraud while allowing you the ability to control your risk.