RANCHO CUCAMONGA, Calif. – Credit union and payments leader Jim Hanisch has been named President, CO-OP Network, with responsibility for long-term strategy and implementation of the expanding CO-OP ATM and CO-OP Shared Branch nationwide credit union network assets.
“At CO-OP we are applying the idea of continuous improvement across the enterprise and nowhere is that more important than within our ATM network and shared branching operations,” said Todd Clark, President/CEO of CO-OP Financial Services. “One of Jim’s many contributions to CO-OP’s expansion over the years was playing an integral part in the company growing from a California ATM network to a nationwide payments and technology leader. As we continue to invest in our CO-OP ATM network and to grow CO-OP Shared Branch, Jim is the absolute best person to lead this effort on behalf of CO-OP.”
Hanisch’s appointment comes as CO-OP is integrating its legacy networks into its digital business to create an omnichannel network supporting member authentication and enrollment on a single switch. Innovating CO-OP’s physical networks to meet the demands of increasingly digital-only consumers will enhance the user experience, making any entry point equally convenient, increasing transaction speed and offering new applications.
Hanisch, who joined CO-OP in 2000 and has served as Chief Operating Officer since April 2017, began his involvement with the company in 1986. He serves on the board of and is a past chairman of the Electronic Funds Transfer Association; and he was also a member of the Federal Reserve Faster Payments Task Force.
Clark stated that as CO-OP’s digital transformation efforts have matured, the company has combined its Operations and Technology teams into one functional area to create a stronger, more integrated operation that will deliver seamless and secure solutions for clients. Hanisch’s previous Operations role will now be merged with Technology and be assumed by Nick Calcanes, Chief Information Officer.
With 30,000 machines, CO-OP ATM is the largest credit union-owned ATM network in the U.S., providing surcharge-free access to accounts for members. CO-OP Shared Branch comprises more than 5,700 branch locations across the country, and enables members of participating credit unions to enter any CO-OP Shared Branch location and transact their account business as if they were in their own home branch.
For more information, visit www.co-opfs.org.
About CO-OP Financial Services
CO-OP Financial Services is a payments and financial technology company whose mission is ensuring the success of the credit union movement. CO-OP payments solutions, engagement services and strategic counsel help credit unions optimize member experiences to consistently provide seamless, personalized multi-channel offerings, while delivering secure, sophisticated fraud mitigation service. For more information, visit www.co-opfs.org.