The bundled solution features CO-OP's MemberPayPlus, a premium, fully hosted solution to allow First Tech's more than 370,000 members to receive, view, manage and pay all bills, electronic or not. The bill payment solution is fully integrated with Alkami's ORB Platform to deliver unparalleled functionality, security, flexibility and extensibility with a superior architecture designed for the future of digital banking.
"Times change and technology may transform the way we operate, but we remain committed to making banking as innovative and effortless as possible for our members," said Greg Mitchell, president and CEO of First Tech. "This commitment is why we selected Alkami's and CO-OP's digital banking and bill pay platform. Our members can quickly and safely interact with us while on the go with their device of choice. Consequently, we're providing better service and increased convenience to our growing member base with the latest technology."
Alkami's and CO-OP's joint digital banking bill payment solution is designed for touch on smart phones and iPads. It is content driven and includes dashboard, account history, funds transfers, integrated bill pay, savings and budgeting tools. It features a customizable user interface and content, and empowers credit unions like First Tech to understand and access information about its member base, then communicate with them in more relevant ways.
"At Alkami, we are focused on making every digital interaction exceptional," said Stephen Bohanon, founder, chief strategy and sales officer of Alkami Technology. "By integrating CO-OP's proven bill pay with our ORB Platform, First Tech will benefit from an advanced digital banking solution that delivers true value and enhances the member's overall experience."
"Consumers are increasingly going digital, making it imperative for credit unions to offer an online bill payment solution to retain member loyalty," said Stan Hollen, president and CEO of CO-OP Financial Services. "Combining our CO-OP Bill Pay with Alkami's state-of-the-art ORB Platform provides credit unions a modern, unified banking and payments platform across all devices. In turn, institutions like First Tech can provide members with fast and convenient online payment tools."
About First Tech Federal Credit Union
First Tech Federal Credit Union is a $6.8 billion institution headquartered in Mountain View, Calif. It is the nation's premier credit union serving the world's leading technology-oriented companies and their employees, including HP, Microsoft, Agilent, Intel, CISCO, Amazon, Nike, CH2M HILL, Intuit, Google and more. First Tech is recognized as the industry catalyst for delivering effortless banking experiences to its 370,000 members through its 40 branch locations, more than 5,000 CO-OP Branch locations, 30,000 CO-OP Network ATMs and 286,000 ATMs nationwide. First Tech offers a full range of banking services, including traditional banking, mortgage, financial planning and insurance services. For more information, visit www.firsttechfed.com.
About Alkami Technology
Alkami Technology, Inc. provides online and mobile banking solutions for credit unions and banks. Based in Plano, Texas, the company's flagship product, the ORB Platform, delivers unparalleled security, flexibility, extensibility and a superior architecture for the future of digital banking. With its modern interface, intelligent content delivery system and customizable feature set, the ORB Platform is the ultimate digital banking solution for financial institutions. Alkami provides the ORB Platform as either a license or SaaS solution. For more information about Alkami, please visit www.alkamitech.com, visit them on LinkedIn at www.linkedin.com/company/alkami-technology or on Twitter at@alkamitech.
About CO-OP Financial Services
Based in Rancho Cucamonga, Calif. and founded in 1981, CO-OP Financial Services is the nation's largest credit union service organization in terms of number of credit unions, assets and members. The company helps credit unions thrive by providing products and services that make it more convenient for members to do business with them. With a motto of "Be There. Be More," CO-OP's products fall into three business lines, including "Locations," (ATM, shared branching and call center services); "Card Payments" (debit and credit processing) and "Mobile/Virtual" (mobile, online, check imaging, bill pay services). To learn more, visit www.co-opfs.org.