RANCHO CUCAMONGA, Calif. (February 27, 2012) – With a goal of enhancing member service and keeping operational costs to a minimum, Lockheed FCU has added CO-OP Credit card processing to the transaction services provided to the institution by CO-OP Financial Services.
Based in Burbank, Calif., Lockheed FCU (http://lockheedfcu.org) is the 34th largest credit union in the United States, with 103,000 members and $3.2 billion in total assets.
“Our existing agreement for credit card processing expired and our goal was to improve service for our members while controlling expenses,” said Bob Rivera, Vice President, IT Programming & Operations for Lockheed FCU. “Combining our ATM, debit and credit card services with one processor will help to accomplish that goal.
“CO-OP Financial Services is one of our most reliable vendor partners,” said Rivera. “With the new agreement, our credit card services can benefit from that relationship as well. Moving our credit card processing to the same processor as our other card services will improve our ability to recognize and prevent fraud across all our card transactions.”
CO-OP Credit is an internal credit processing solution provided through a single connection to the host and delivered with the same CO-OP fraud, chargeback and credit union servicing processes used for debit and ATM program support.
For more information on CO-OP Credit, go to www.co-opfs.org.
About CO-OP Financial Services
Based in Rancho Cucamonga, Calif. and founded in 1981, CO-OP Financial Services is the industry leader in access and convenience products for credit unions. CO-OP Financial Services connects credit union members to their accounts through network, payment processing, e-commerce, shared branching and call center services. With more than 3,000 credit union clients, 30 million cardholders, 28,000 surcharge-free ATMs, 4,400 shared branch locations and more than 2.2 billion annual transactions, CO-OP Financial Services offers the tools, counsel and leadership to help credit unions prosper. To learn more, visit www.co-opfs.org.