Texas Credit Union League And Co Op Financial Services Partner To Offer Co Op E Commerce Call Center
Texas Credit Union League and CO-OP Financial Services Partner to Offer CO-OP E-Commerce, Call Center Support
"We have successfully participated in CO-OP Shared Branching for more than 18 years, so these new agreements are a natural extension of our business partnership with CO-OP Financial Services," said Dick Ensweiler, President/CEO, TCUL. "Our member credit unions are telling us that their own members are often seeking to access accounts through mobile banking and remote check imaging and depositing. And, they want 24 hour access to lending and account information via a live agent. There is a definitely a market demand for these services."
"As the nation's largest credit union league in terms of member institutions, TCUL is a strong partner in making advanced e-commerce and call center solutions available to credit unions throughout Texas and Arkansas," said Stan Hollen, President/CEO, CO-OP Financial Services. "Teaming with TCUL forwards our mutual goal of helping credit unions compete successfully against banks as primary financial institutions."
TCUL, based near Dallas, has more than 500 member institutions and markets services to more than 600 credit unions in Texas and Arkansas. More than 200 credit unions in Texas and 20 in Arkansas are participants in at least one product from CO-OP Financial Services.
CO-OP Mobile for mobile banking features a multi-mode platform supporting text banking, mobile Web browser and downloadable applications to supported devices, including iPhones. CO-OP My Deposit for remote check imaging and depositing is currently available in home (for member use) and branch versions, and will soon be available for use by small businesses. CO-OP Member Center now offers outbound call services in addition to 24/7 in-bound lending and service inquires.
To reach a representative regarding CO-OP Mobile, CO-OP My Deposit and CO-OP Member Center, visit the Web site of TCUL's wholly-owned subsidiary, Credit Union Resources, Inc., at www.tcul.coop, or call 1-800-422-5762.
About CO-OP Financial Services
Based in Rancho Cucamonga, Calif., CO-OP Financial Services is the industry leader in access and convenience products for credit unions. Nearing 30 years of credit union service, CO-OP connects credit union members to their accounts through network services, payment processing, e-commerce, CO-OP Shared Branching and call center services. With a total of 3,000 credit union members, 30 million cardholders, 28,000 surcharge-free ATMs, 4,000 shared branch locations and 160 million-plus monthly transactions, CO-OP Financial Services is the nation's largest credit union service organization, offering the tools, counsel and leadership to help credit unions prosper. To learn more, visit www.co-opfs.org. Follow CO-OP on Twitter at:http://twitter.com/COOPFS and keep up with industry issues via the CO-OP Insight Vault blog at:http://co-opinsightvault.com.
