TRAINING & WEBINARS
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Transforming Member Service Webinar
As credit unions become more digitally driven, members expect service when, where and how they want it. Delivering on this expectation can make all the difference between member loyalty and member attrition.
Session Overview
Join us June 18 at 9:30 a.m. PT/ 12:30 p.m. ET for our live webinar, “Transforming Member Service: A Modern Approach to Contact Center Management,” as we explore the pressing service challenges faced by credit unions today – and how outsourcing with CO-OP Contact Center will ensure that your members have access to world-class service experiences 24/7 – anytime, anywhere, any channel. At CO-OP Contact Center, we work exclusively for credit unions and are committed to turning every service encounter into a positive member experience.
