June

As credit unions become more digitally driven, members expect service when, where and how they want it. Delivering on this expectation can make all the difference between member loyalty and member attrition.

Session Overview

Join us June 18 at 9:30 a.m. PT/ 12:30 p.m. ET for our live webinar, “Transforming Member Service: A Modern Approach to Contact Center Management,” as we explore the pressing service challenges faced by credit unions today – and how outsourcing with CO-OP Contact Center will ensure that your members have access to world-class service experiences 24/7 – anytime, anywhere, any channel. At CO-OP Contact Center, we work exclusively for credit unions and are committed to turning every service encounter into a positive member experience.

Register

When you’re trying to stay ahead of the fraud and risk game, there’s no such thing as being too informed. Which is why we created FraudBuzz, our monthly webinar series hosted by CO-OP’s own Fraud Specialist, John Buzzard. With over fifteen years’ experience working with financial institutions and law enforcement in fraud prevention, John is delighted to share his knowledge.

Session Overview

Each month, John and industry guests will discuss a new topic around Security, Innovation and Fraud. During the series, you will: develop a whole new set of best practices., learn about the latest fraud and risk scenarios, collaborate on a meaningful level with other like-minded credit union and separate facts from fiction within the fraud landscape.

Register
June

As credit unions become more digitally driven, members expect service when, where and how they want it. Delivering on this expectation can make all the difference between member loyalty and member attrition.

Session Overview

Join us June 18 at 9:30 a.m. PT/ 12:30 p.m. ET for our live webinar, “Transforming Member Service: A Modern Approach to Contact Center Management,” as we explore the pressing service challenges faced by credit unions today – and how outsourcing with CO-OP Contact Center will ensure that your members have access to world-class service experiences 24/7 – anytime, anywhere, any channel. At CO-OP Contact Center, we work exclusively for credit unions and are committed to turning every service encounter into a positive member experience.

Register

When you’re trying to stay ahead of the fraud and risk game, there’s no such thing as being too informed. Which is why we created FraudBuzz, our monthly webinar series hosted by CO-OP’s own Fraud Specialist, John Buzzard. With over fifteen years’ experience working with financial institutions and law enforcement in fraud prevention, John is delighted to share his knowledge.

Session Overview

Each month, John and industry guests will discuss a new topic around Security, Innovation and Fraud. During the series, you will: develop a whole new set of best practices., learn about the latest fraud and risk scenarios, collaborate on a meaningful level with other like-minded credit union and separate facts from fiction within the fraud landscape.

Register
June

As credit unions become more digitally driven, members expect service when, where and how they want it. Delivering on this expectation can make all the difference between member loyalty and member attrition.

Session Overview

Join us June 18 at 9:30 a.m. PT/ 12:30 p.m. ET for our live webinar, “Transforming Member Service: A Modern Approach to Contact Center Management,” as we explore the pressing service challenges faced by credit unions today – and how outsourcing with CO-OP Contact Center will ensure that your members have access to world-class service experiences 24/7 – anytime, anywhere, any channel. At CO-OP Contact Center, we work exclusively for credit unions and are committed to turning every service encounter into a positive member experience.

Register

When you’re trying to stay ahead of the fraud and risk game, there’s no such thing as being too informed. Which is why we created FraudBuzz, our monthly webinar series hosted by CO-OP’s own Fraud Specialist, John Buzzard. With over fifteen years’ experience working with financial institutions and law enforcement in fraud prevention, John is delighted to share his knowledge.

Session Overview

Each month, John and industry guests will discuss a new topic around Security, Innovation and Fraud. During the series, you will: develop a whole new set of best practices., learn about the latest fraud and risk scenarios, collaborate on a meaningful level with other like-minded credit union and separate facts from fiction within the fraud landscape.

Register
June

As credit unions become more digitally driven, members expect service when, where and how they want it. Delivering on this expectation can make all the difference between member loyalty and member attrition.

Session Overview

Join us June 18 at 9:30 a.m. PT/ 12:30 p.m. ET for our live webinar, “Transforming Member Service: A Modern Approach to Contact Center Management,” as we explore the pressing service challenges faced by credit unions today – and how outsourcing with CO-OP Contact Center will ensure that your members have access to world-class service experiences 24/7 – anytime, anywhere, any channel. At CO-OP Contact Center, we work exclusively for credit unions and are committed to turning every service encounter into a positive member experience.

Register

When you’re trying to stay ahead of the fraud and risk game, there’s no such thing as being too informed. Which is why we created FraudBuzz, our monthly webinar series hosted by CO-OP’s own Fraud Specialist, John Buzzard. With over fifteen years’ experience working with financial institutions and law enforcement in fraud prevention, John is delighted to share his knowledge.

Session Overview

Each month, John and industry guests will discuss a new topic around Security, Innovation and Fraud. During the series, you will: develop a whole new set of best practices., learn about the latest fraud and risk scenarios, collaborate on a meaningful level with other like-minded credit union and separate facts from fiction within the fraud landscape.

Register