Eliminate ATM downtime with instant online access to ATM status. Device Inquiry gives your credit union up-to-the-minute online status information on all of your ATMs, right from your desktop. You enjoy complete control and can act quickly, often eliminating the need for on-site inspections.
Device Inquiry helps you identify and troubleshoot problem ATMs, track device-specific trends, communicate resolution plans and manage vendor response to ATM dispatch. The result is a reliable, economical ATM network that:
Maximizes operational efficiency with immediate access to ATM status information
Improves customer service with rapid response to questions from members about ATM problems
Boosts profitability by providing valuable ATM data to help you manage your maintenance providers
Device Inquiry leverages the expertise of CO‑OP’s experienced ATM professionals who understand the daily mechanics of ATM operation. Best of all, your members can count on ATMs that work whenever they need them.