THINK 2008: THE BEST OF IDEAS, INSIGHTS AND INNOVATIONS featured a full agenda of exciting presentations and dynamic discussions on the leading-edge business concepts and innovative technologies that can help you achieve explosive growth. Attendees also enjoyed a variety of evening activities, a charity golf tournament – plus opportunities to network with executives from credit unions from across the country.

Click here for information on conference speakers and topics.

• Monday, April 14, 2008
• 7:00 a.m. - 8:00 a.m.
  Golf Breakfast and Check-in
• 8:00 a.m. - 1:00 p.m.
  Children’s Miracle Network Charity Golf Tournament
• 3:00 p.m. - 4:00 p.m.
  CO-OP Financial Services Shareholders' Meeting
• 6:30 p.m. - 9:30 p.m.
  Partner Networking Reception

• Tuesday, April 15, 2008
• 8:00 a.m. - 9:00 a.m.
  Breakfast
• 9:00 a.m. - 11:45 a.m.
  General Session
• 9:00 a.m. - 9:30 a.m.
  BEST OF IDEAS, INSIGHTS AND INNOVATIONS
  Frank Diekmann
  Publisher, CU Journal
• 9:30 a.m. - 10:00 a.m.
  BEST OF CO-OP FINANCIAL SERVICES
  Stanley C. Hollen
  President/CEO, CO-OP Financial Services
  Dave Maus
  President/CEO, Public Service CU, Chairman of the Board,
  CO-OP Financial Services
• 10:00 a.m. - 10:45 a.m.
  INNOVATION AND REINVENTION
  Steve Wozniak
  Co-Founder, Apple
• 10:45 a.m. - 11:00 a.m.
  Break
• 11:00 a.m. - 11:45 a.m.
  DIFFERENTIATION: THE ART OF CORPORATE POSITIONING
  Ken Schmidt
  former Director of Communications, Harley Davidson
• 12:00 p.m. - 1:30 p.m.
  Children’s Miracle Network Credit Unions for Kids Leadership Luncheon

• Concurrent Afternoon Sessions:
• 1:30 p.m. - 2:15 p.m.
  BUSINESS IN CRISIS: FINDING SUCCESS IN AN INDUSTRY DOWNTURN
  Howard Putnam
  former President/CEO, Southwest Airlines
  THE EVOLVING ROLE OF SHARED BRANCHING IN A TECHNOLOGICAL WORLD
  Carroll Beach
  President/COO,
  CO-OP Shared Branching
• 2:15 p.m. - 3:00 p.m.
  RISKS AND ISSUES FACING CREDIT UNIONS
  Caroline Lane
  Vice President Corporate Development,
  CO-OP Financial Services
  
  FRAUD AND CONFIDENTIALITY IN PAYMENTS
  Barry Smith
  
  FRAUD AND RISK WRAP UP
  Connie Trudgeon
  Vice President Operations,
  CO-OP Financial Services
  MY CREDIT UNION IS INCONVENIENT! MISPERCEPTIONS AND MARKETING MESSAGES THAT SPEAK TO MEMBERS
  Craig Beach
  Vice President Marketing,
  CO-OP Shared Branching
  
  COOPERATING TO COMPETE: CONSISTENCY WITHIN THE NETWORK
  Laura Pizzarelli
  Senior Vice President Corporate Relations,
  CO-OP Shared Branching
• 3:00 p.m. - 3:15 p.m.
  BREAK
  BREAK
• 3:15 p.m. - 4:45 p.m.
  INDUSTRY TRENDS
  Caroline Lane
  Vice President Corporate Development,
  CO-OP Financial Services
  
  CO-OP FINANCIAL SERVICES PRODUCTS 'YEAR IN REVIEW'
  Kathy Herziger-Snider
  Vice President of Product Development,
  CO-OP Financial Services
  
  THE TRUE VALUE OF MEMBERSHIP
  Kimberly Hester
  Executive Vice President Network Services,
  CO-OP Financial Services
  DAVID & GOLIATH COMPLEX: WINNING AGAINST THE BIG GUYS
  Barry Gibbons
  former Chairman/CEO, Burger King
  
  HOT TOPICS: THE NEXT GENERATION OF SHARED BRANCHING
  Carroll Beach
  Laura Pizzarelli, Craig Beach
• 6:30 p.m. - 7:00 p.m.
  Champions’ Reception
• 7:00 p.m. - 9:30 p.m.
  THINK: Food, Fun and Music! Enjoy an exciting night of dining and entertainment, featuring the Neil Diamond tribute band Super Diamond.

• Wednesday, April 16, 2008
• 8:00 a.m. - 9:00 a.m.
  CO-OP Shared Branching Breakfast
  HOW TO BECOME THE NEXT STARBUCKS…WITH LOCATIONS ON EVERY STREET CORNER
  John Moore
  former Retail Marketing Manager
• 9:15 a.m. - 9:45 a.m.
  ATTRACTING A YOUTH MARKET
  Tom Woerner
  Publisher, Brandweek
• 9:45 a.m. – 10:45 a.m.
  BEYOND DEMOGRAPHICS: A PSYCHOGRAPHIC APPROACH TO SEGMENTATION
  Brooke Van Vleet
  Executive Vice President, First Tech Credit Union
• 10:45 a.m. – 11:00 a.m.
  Break
• 11:00 a.m. – 12:00 p.m.
  PIXAR REVEALED: BECOME A UNIVERSAL BRAND
  Brad Lewis
  Producer/Director, Pixar