• 05/15/12 | Settlement & EFU - Visa RECOMMENDED PREREQUISITE Introduction to Debit SESSION OVERVIEW Settlement & EFU covers two areas for Visa Check Card issuers. First, it includes information to better understand reports, activity and events that can affect daily settl...
  • 05/15/12 | End of Month Reports Session Overview EOM (End of Month) reports are used to provide a variety of information on institution, cardholder and terminal usage. Information covered during the EOM training session includes: Institution Fee Summary by Bill Group Institution...
  • 05/14/12 | CO-OP Mobile Enrollment Site - Set-Up and Device Usage RECOMMENDED PREREQUISITE There is no recommended prerequisite for this session. SESSION OVERVIEW CO-OP Mobile grants your members the ability to gain real-time access to their account balances, make transfers, and find CO-OP Network ATMs and CO-OP ...
  • 05/11/12 | DataNavigator Transaction Research RECOMMENDED PREREQUISITE There is no recommended prerequisite for this session. SESSION OVERVIEW Data NavigatorTM simplifies the research, tracking, analyzing and reporting of EFT transactions. Transaction Research gives users access to detailed in...
  • 05/11/12 | Cardholder Maintenance RECOMMENDED PREREQUISITE There is no recommended prerequisite for this session. SESSION OVERVIEW Cardholder Maintenance allows a user to manually update the file information used to authorize transactions. All transactions should be authorized usin...
  • 05/09/12 | PIN Security Self Audit Training for CO-OP Driven ATMs Trainings are conducted via conference call and web connection from the convenience of your office. This class is specifically tailored for credit unions that own atms driven by CO-OP. Each control objective in the CO-OP Financial Service PIN Securit...
  • 05/07/12 | Falcon™ Fraud Manager RECOMMENDED PREREQUISITE There is no recommended prerequisite for this session.
  • 05/04/12 | End of Month Reports Session Overview EOM (End of Month) reports are used to provide a variety of information on institution, cardholder and terminal usage. Information covered during the EOM training session includes: Institution Fee Summary by Bill Group Institution...
  • 05/02/12 | THINK 12 Conference The THINK Conference was created to put a fresh perspective on the challenges and opportunities faced by credit unions every day. It's a credit union event for credit union employees, but you won't find the standard conference format or see typica...
  • 05/01/12 | THINK 12 Conference The THINK Conference was created to put a fresh perspective on the challenges and opportunities faced by credit unions every day. It's a credit union event for credit union employees, but you won't find the standard conference format or see typica...
  • 04/30/12 | DataNavigator Transaction Research RECOMMENDED PREREQUISITE There is no recommended prerequisite for this session. SESSION OVERVIEW Data NavigatorTM simplifies the research, tracking, analyzing and reporting of EFT transactions. Transaction Research gives users access to detailed in...
  • 04/30/12 | THINK 12 Conference The THINK Conference was created to put a fresh perspective on the challenges and opportunities faced by credit unions every day. It's a credit union event for credit union employees, but you won't find the standard conference format or see typica...
  • 04/29/12 | THINK 12 Conference The THINK Conference was created to put a fresh perspective on the challenges and opportunities faced by credit unions every day. It's a credit union event for credit union employees, but you won't find the standard conference format or see typica...
  • 04/23/12 | PIN-Based Exception Processing RECOMMENDED PREREQUISITE There is no recommended prerequisite for this session. SESSION OVERVIEW Deposit Processing simplifies Section 11 of the Operating Rules and Regulations. Section 11 covers all of the requirements for pulling and processing d...
  • 04/18/12 | CO-OP Mobile Enrollment Site - Set-Up and Device Usage RECOMMENDED PREREQUISITE There is no recommended prerequisite for this session. SESSION OVERVIEW CO-OP Mobile grants your members the ability to gain real-time access to their account balances, make transfers, and find CO-OP Network ATMs and CO-OP ...
  • 04/13/12 | Settlement & EFU - Visa RECOMMENDED PREREQUISITE Introduction to Debit SESSION OVERVIEW Settlement & EFU covers two areas for Visa Check Card issuers. First, it includes information to better understand reports, activity and events that can affect daily settl...
  • 04/11/12 | PIN-Based Exception Processing RECOMMENDED PREREQUISITE There is no recommended prerequisite for this session. SESSION OVERVIEW Deposit Processing simplifies Section 11 of the Operating Rules and Regulations. Section 11 covers all of the requirements for pulling and processing d...
  • 04/11/12 | EFU for MasterCard RECOMMENDED PREREQUISITE Introduction to Debit SESSION OVERVIEW The EFU for MasterCard training session provides an overview of the application used to status debit MasterCards, Exception File Update (EFU). Information covered during the EFU for M...
  • 04/10/12 | DataNavigator Transaction Research RECOMMENDED PREREQUISITE There is no recommended prerequisite for this session. SESSION OVERVIEW Data NavigatorTM simplifies the research, tracking, analyzing and reporting of EFT transactions. Transaction Research gives users access to detailed in...
  • 04/09/12 | Devices RECOMMENDED PREREQUISITE There is no recommended prerequisite for this session. SESSION OVERVIEW The Current Device Status and Device History Search functions provided in DataNavigator are both online systems which will provide users with immediate...
  • 03/22/12 | GAC Conference GAC Conference - Booth #301
  • 03/21/12 | GAC Conference GAC Conference - Booth #301
  • 03/20/12 | GAC Conference GAC Conference - Booth #301
  • 03/19/12 | GAC Conference GAC Conference - Booth #301
  • 03/18/12 | GAC Conference GAC Conference - Booth #301
  • 03/14/12 | NextGen ATM Webinar We invite you to join us for our upcoming live webinar on the benefits and capabilities of our new CO-OP NextGen ATMSM solution.
  • 03/13/12 | CO-OP User Meeting - Vacaville, CA Register today to hear what some of the brightest and most engaging speakers in the industry have to say. Discuss today's key issues with your peers, find out about new ways to serve your members, and link up with colleagues to expand your knowledge a...
  • 02/22/12 | CO-OP User Meeting - St. Louis, Missouri Industry leaders and your CO-OP Financial Services team will facilitate discussions on some of the key issues in the credit union movement today, including: • The latest in fraud mitigation • Card portfolio maximization • The New Age...
  • 02/02/12 | CO-OP User Meeting - Rancho Cucamonga, CA Come hear what some of the brightest and most engaging speakers in the industry have to say. Discuss today's key issues with your peers, find out about new ways to serve your members, and link up with colleagues to expand your knowledge and profession...
  • 12/08/11 | ATM Check Imaging The March 15, 2012, mandatory compliance date for the 2010 ADA Standard for Accessible Design is fast approaching. With the ATM change-outs necessary for ADA compliance, you also have an unprecedented opportunity to upgrade the user experience at you...
  • 12/08/11 | Best Practices for Debit Dispute Processing This class is intended for all member Credit Unions that outsource their Visa and MasterCard debit card chargeback processing to CO-OP Financial Services and is approximately 60 minutes in length. Best Practices for Debit Dispute Processing has been ...
  • 12/01/11 | ADA Compliance The March 15, 2012, mandatory compliance date for the 2010 ADA Standard for Accessible Design is fast approaching. CO-OP Financial Services is offering "ATM Compliance for ADA" on Thurs., Dec. 1, and will cover: • Standards for accessible design • ...
  • 11/08/11 | Tradeshow - Fall Conference, MT
  • 11/03/11 | Chargeback Processing-MasterCard Trainings are conducted via conference call and web connection from the convenience of your office. Times listed are Pacific Time. Chargeback Processing is the means of creating adjustments to a cardholder debit card for most disputes. Activity from ...
  • 11/02/11 | CO-OP User Meeting - DC/MD/VA Topics: ATM Managed Services
  • 10/27/11 | Tradeshow - Michigan CUES, MI
  • 10/26/11 | Tradeshow - Annual Conference, CA
  • 10/20/11 | Tradeshow - Annual Conference, KY
  • 10/20/11 | CO-OP User Meeting - Broomfield, Colorado Industry leaders and the CO-OP team will facilitate discussions on: • Fraud Best Practices • How to Increase Revenue with Total Revelation • ADA Compliance • Why a Rewards Program is Good Right Now • CO-OP Credit Card Processing • What's New at CO-OP
  • 10/13/11 | CO-OP User Meeting - Troy, Michigan Industry leaders and your CO-OP Financial Services team will facilitate discussions on some of the key issues in the credit union movement today, including payment trends, MasterCard developments and innovations in fighting fraud. We'll also update yo...
  • 10/12/11 | CO-OP User Meeting - Lansing, Michigan Industry leaders and your CO-OP Financial Services team will facilitate discussions on some of the key issues in the credit union movement today, including payment trends, MasterCard developments and innovations in fighting fraud. We'll also update yo...
  • 10/11/11 | BAI Annual Conference, IL
  • 10/05/11 | Indiana CU League Annual conference, IN
  • 09/20/11 | Northwest CUA (WA and OR) Annual Conference, WA
  • 09/18/11 | NJ CU League Annual Conference, NJ
  • 09/14/11 | NASCUS Annual Conference, IL
  • 09/07/11 | TCUL Leadership Conference, TX
  • 07/22/11 | Understanding the Fed Rules: Interchange Rates and Networks The Federal Reserve Board has announced its rules regarding debit card interchange fees, and routing and exclusivity restrictions. Much has been written about the June 29 announcement – but what does it mean to you specifically as a participating cred...
  • 06/15/11 | Utah - CO-OP User Meeting West Jordan, UT Industry leaders and the CO-OP team will facilitate discussions on Industry Trends, the latest information on the Durbin Amendment, Fraud Practices, Rewards and What's New at CO-OP for 2011. It's a day you won't want to miss! This ev...
  • 09/20/10 | UFCU Prospers through CO-OP Shared Branching